OSTERMAN RESEARCH SURVEY RESULTS
Highlights from a study conducted August 18-24, 2003

1. Which of the following content filtering systems does your organization currently have in place for your email system?

2. On a scale of 1 to 5, how much of a problem is each of the following in your email system, where 1 is "not a problem at all" and 5 is "it's a very serious problem"?

Percentage of Respondents Answering '4' or '5'

3. In the event of a major problem at your organization's headquarters/primary facilities, such as a long term power blackout or terrorist attack, how many hours would it take for your messaging system to be back up and running more or less normally?

A total of 133 respondents were surveyed.