OSTERMAN RESEARCH SURVEY RESULTS
Highlights from a study conducted April 10-17, 2002

  1. Which of the following content filtering systems does your organization currently have in place for your email system?

  1. On a scale of 1 to 5, how satisfied are you with your individual content filtering systems, where 1 is "not at all satisfied" and 5 is "extremely satisfied"?

  1. Which vendors' product(s) do you use for anti-virus filtering?

  1. On a scale of 1 to 5, how much of a problem is each of the following in your email system, where 1 is "not a problem at all" and 5 is "it's a very serious problem"?

  1. On a scale of 1 to 5, how much of a problem is Spam in your email system, where 1 is "not a problem at all" and 5 is "it's a very serious problem"?

  1. Who in your organization is responsible for the release of disputed items that have been captured or quarantined by content filtering systems?

  1. Which of the following types of attachments are blocked in your email system?

We found that at least 76% of organizations block some attachments and that fewer than 2% block all attachments.

Total responses = 167
Mean email users per organization = 7,745
Median email users per organization = 1,600
 

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