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We provide timely
and accurate market research, cost data and benchmarking information to technology-based companies.
We do this by
continually gathering information from IT decision-makers and end-users
of information technology. We report and analyze this information to
help companies develop and improve the products and services they offer
to these markets or to internal customers.
CUSTOM RESEARCH
Osterman Research conducts surveys on IT-related issues with both IT
professionals and end users. Surveys focus on messaging management,
instant messaging, messaging threats, backup and archiving strategies,
operating system issues and other IT-related issues. We can conduct
surveys that focus on customer satisfaction, pricing sensitivity, form
factor preferences, cost and time expenditures and a wide variety of other
topics.
The core of our research capability is our survey panel,
a well-qualified group of IT professionals and end users that have
provided information to us about their IT infrastructure and corporate
profile. Based on our primary research, Osterman Research can
provide just the results of our research and our analysis of it, as well
as white papers, Webinars and other deliverables.
We are continually
developing our panel into one of the
leading sources of information for companies that offer products and
services in the IT space. Our clients benefit from our panel because they gain access to the pulse of the IT industry; our survey
panel benefits because they help to shape the industry and improve the
products and services they may eventually purchase.
CONSULTING
We provide a variety of consulting services, including review of and
advice on strategic plans, competitive analysis, ad hoc inquiries and
other services. We also produce customized cost models that can
serve as sales tools to help vendors demonstrate the cost-effectiveness of
their solutions.
MULTICLIENT / PUBLISHED RESEARCH
We publish
reports on a variety of
messaging-related issues, including instant messaging, messaging threats,
archiving and messaging servers. Early subscribers to these reports
not only receive substantial discounts for their participation in these
programs, but they can also submit questions for the surveys that are
conducted for each report.
We also offer two annual services: the Osterman
Research Subscription Service (ORSS), an annual program that
includes all multiclient reports we publish during the year; and the
Osterman Research Information &
Consulting Service (ORICS), an annual information subscription service
that combines our multiclient reports and custom research and consulting
services.
WEBINARS
We conduct messaging-related Webinars for organizations large and small.
Our Messaging 2006 Webinar Series will consist of nine Webinars, each
timed to coincide with the publication of the nine reports to be
published as part of the Osterman Research Subscription Service 2006.
Click here for more
informaiton on the 2006 Webinar series.
USER GUIDES
Osterman Research creates user guides intended to help IT professionals,
corporate counsel and senior management understand key issues related to
messaging, collaboration and storage. The first of these guides,
published in September 2004, is How to
Evaluate and Choose a Messaging Archiving Solution.
Osterman Research published an update of this guide, including
a section on UK archiving requirements, in February 2006.
Please contact us for more information on any of
our services. |
