QUICK SURVEY ON E-MAIL AND INFORMATION ISSUES

We are conducting a very quick survey on e-mail and password issues and we invite you to participate in this survey.  We anticipate that this survey will take about 90 seconds to complete.

Thank you for considering our request to complete this survey.  If you have any questions, please contact us at (253) 630-5839 or at info@ostermanresearch.com.

Please provide the following contact information; it will be used only to identify who has responded to this survey.

Name
Country in which you work

Organization

Email Address

  1. How many employees are there in your organization?

employees

  1. What percentage of your workday is spent doing something in your email client (such as checking or sending email, arranging your schedule, managing your tasks, looking for documents, etc.) and what percentage is sent doing something in your instant messaging client?  If you don't use instant messaging, please type in "0".

% doing something in your email client
 % doing something in your instant messaging client

  1. What percentage of the information that you need to do your job is somewhere in your email client, such as old emails you need to check, documents that were sent to you as email attachments, documents you sent as email attachments, contacts, tasks, client information, etc.?

%

  1. Does your company use your Internet service provider's email service for business-related email?

Yes
 No

In the future, Internet providers may include advertisements in the free email service that they include with their business Internet access services. The advertisements would appear as banner or display ads in the Web-based email interface (similar to Yahoo! and Google Mail).

  1. On a scale of 1 to 5, where 1 is "strongly disagree” and 5 is “strongly agree”, how much do you agree with the following statements?

 1 2 3 4 5
I would cancel my service if my provider included advertisements in their email service
I would be very annoyed if my provider included advertisements in their email service
I would rather have an ad-supported email service than pay extra to get email service
I would not use or would stop using my Internet provider’s email service if it included advertisements

  1. For each of the following types of content, would you generally prefer to view an online video or read a text account WHILE AT WORK?

Content

View Online
Video		 Read Text Not Sure/
No Preference
Two-minute news story
30-minute training session on information related to your work
10-minute training session on information related to your work
Explanation of the current financial crisis from a leading expert

  1. For each of the following types of content, would you generally prefer to view an online video or read a text account WHILE AT HOME ON YOUR OWN TIME?

Content

View Online
Video		 Read Text Not Sure/
No Preference
Two-minute news story
30-minute training session on information related to your work
10-minute training session on information related to your work
Explanation of the current financial crisis from a leading expert

  1. On a scale of 1 to 5, where 1 is “I really don't like the company” and 5 is “I really like the company”, how much do you like each of the following vendors?  This is not asking about whether you would buy from each company, but instead how much you have positive or negative feelings about each one.  If you don't know enough to respond for a particular vendor, please check 'NA'.

  1 2 3 4 5 NA
Apple Computer
Google
IBM Lotus
McAfee
Microsoft
Novell
Symantec
Trend Micro

 

 

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