Important Issues for Federal Agencies to Consider When
Using Social Media and Unified Communications

An Osterman Research White Paper

This white paper discusses some of the technologies in use by the US Federal government, it offers an overview of some of the variety of regulations imposed upon Federal agencies, and it offers advice on what Federal agencies should do to mitigate the risks created by use of established and new communications technologies.  This white paper also discusses the sponsor of this white paper, Actiance, and its offerings that specifically address the security and compliance issues addressed in this document.

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